How can we help?
Contact SproutSeek through the app or email sproutseeksupport@gmail.com.
Send a support request
Open SproutSeek, go to Profile, choose Help center, and complete the support form. You will receive a reply at the email shown in the form. If you cannot sign in, email sproutseeksupport@gmail.com.
Cannot sign in?
On the Profile sign-in screen, enter your account email and choose Forgot password. SproutSeek will send a secure link for choosing a new password.
Delete your account
Sign in, open Profile, and choose Delete my account. This permanently removes your account and contributed data. If you cannot access the account, regain access with Forgot password and then use the in-app deletion control.
A sighting looks wrong
Open the sighting and choose Report a problem. Select the closest reason and add any detail that may help with review.
The app will not load
Check your internet connection, close SproutSeek, and open it again. If the issue continues, email sproutseeksupport@gmail.com with a screenshot and the message you see.